Thank you for shopping with Sudha Fancy Store (sudhafancy.store). We strive to ensure customer satisfaction. Please read our return and refund policy carefully.

1. Return Eligibility

• Returns can be requested within 7 days of delivery
• The product must be unused, unwashed, and in original condition
• Product must be returned with original packaging and invoice

2. Non-Returnable Items

The following items are not eligible for return:

• Cosmetic products
• Used or damaged items
• Personal care items
• Items purchased on sale or discount (if applicable)

3. Return Process

• To request a return, contact us via phone or email
• Share your Order ID and product issue details
• Our team will guide you through the return process

4. Refund Policy

• Refunds will be processed after the product is received and inspected
• Refund will be issued within 5–7 business days
• Refund will be credited to the original payment method

5. Replacement Policy

• If you receive a damaged or wrong product, you can request a replacement
• Request must be made within 24 hours of delivery
• Proof (photo/video) may be required

6. Shipping Charges

• Shipping charges are non-refundable
• Return shipping cost may be borne by the customer (unless product is defective or wrong item sent)

7. Cancellation

• Orders can be canceled before shipment
• Once shipped, cancellation is not possible

8. Contact Us

For any return or refund queries, contact us:

Phone: +917877815880
Email: vinumydear@gmail.com
Address: 

Vinod Bhansali, Sudha Fancy Store, Main Bazar, Sujandesar Road, Gangashahar, Bikaner, Rajasthan, 334401